Well made, easy to install (The Windows only Print Lite software seems to live in a flash rom in the printer, and downloads to your PC without installing a driver). Main label print software is full-function and easy to use (I havent read any manuals/help yet). Prints fast and no louder than a laser printer, no laser printer smells, ink is dry to the touch etc. 3 year warranty. What's not to like really? Would recommend and buy again.