The printer ran ok for 150 prints and then the paper started to jam. I called the technical support line who sent an engineer out to fix the problem. He tried his best but he had not seen this new printer before, commenting that the paper load mechanism design had changed. After a week without a printer I have been told the printer will be replaced but it could take up to 14 days. If you rely on a printer, don't buy this one and don't assume Xerox is the good name it used to be.