Why can’t I scan to my PC?

If you can’t scan to your PC, this will usually be due to some kind of connectivity failure. Check that the two devices are connected with one another to begin with. Some older computer systems won’t be compatible with new printing devices, so if you’ve had your computer for quite a while, or it’s running on an outdated operating system such as Windows 97, then this may not work. If, once you have trouble-shooted, the issue persists, contact your printer manufacturer promptly.


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