Terms and ConditionsDetails of our Privacy Policy can be found here: Privacy Policy These terms do not affect your statutory rights. Purchase OrdersWe accept official purchase orders from Schools, Colleges, LEA's, Universities, Hospital/Health Trusts and Government bodies. Purchase orders can be faxed to us on 0161 850 0404 or posted to Printerbase Ltd, Britannia House, Hertford Street, Ashton-under-Lyne, Lancashire, OL7 0TJ. Acceptance of OrdersAfter placing an order with ourselves you will receive an acknowledgment email to say we have received your order and are processing it. No contract is formed until the goods are dispatched and you receive an email confirming acceptance of your order and dispatch of the goods. Orders are taken subject to availability of products. If we do not supply any products ordered for any reason, we will refund any money already paid for those products. However, we will not be liable for any other losses or expenses, which you may suffer if we do not supply them. We reserve the right, at our discretion, to refuse to supply goods you order. We can only accept orders from customers within Great Britain. Orders for Northern Ireland, Isle of Man, Scottish Islands and other areas outside of the Great British mainland may be subject to a delivery surcharge. Please contact us by telephone on 0800 170 7234 or email info@printerbase.co.uk for details. PaymentWe can only accept orders from customers based in Great Britain and therefore we only ship goods to customers in Great Britain. We accept payment by Visa, MasterCard, Switch, Delta, American Express and Solo bank cards, as well as payment by cheque and bank transfer. Customers paying for orders using Visa, MasterCard, Switch, Delta, American Express and Solo bank cards must provide us with the card owners name and full postal address as it appears on their statements. All goods remain the property of Printerbase Ltd until paid for in full. PricesAll prices exclude VAT, we reserve the right to change prices. The price for the goods will be stipulated at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our suppliers' price or if due to an error or emission the price published for the goods on our web site is incorrect. We will inform you of the correct price and give you the option to cancel your order. DeliveryDeliveries to Northern Ireland, Isle of Man, Scottish Islands and other areas outside of the Great British mainland may be subject to a delivery surcharge. Please contact us by telephone on 0800 170 7234 or email info@printerbase.co.uk for details. Our free delivery is a one man service so customer help may be required. To arrange a two man delivery and/or on-site install please call our sales team on 0800 170 7234. ReturnsGoods are not sold on a trial basis. All returns must be authorised by our customer service department and a Returns number obtained. Good returned without a Returns number will be rejected. We will not accept the return of opened hardware, software packages or open consumables such as toner cartridges, ink cartridges and paper.
Unwanted Goods
Faulty Goods WarrantiesAll printers and accessories are warranted by the manufacturer for 12 months unless stated otherwise. If a product develops a fault within the warranty period you should contact the manufacturer who will arrange for repair or replacement of the product. All consumables are warranted by the manufacturer and any faults should be reported to the manufacturer. Cancelling an orderOrders cancelled before the goods have been shipped will not incur a charge. Orders cancelled after the goods have been shipped but before you have received them will incur a 10% handling fee. We are not responsible for any consequential loss or expenses,
howsoever caused, including incidental returns costs. Our registered details are: Tel: 0800 170 7234 or 0161 308 5800 Company Registration No: 4743046 |
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