In September, HP decided to block the usage of non-HP ink cartridges in a move that did not go down very well with users. HP’s reasoning was to deliver “the best printing experience” and to “protect its intellectual property”. They were quoted as saying –
“We updated a cartridge authentication procedure in select models of HP office inkjet printers to ensure the best consumer experience and protect them from counterfeit and third-party ink cartridges that do not contain an original HP security chip and that infringe on our IP”.
After much dissatisfaction from customers, the company has released a new update that will allow the printers affected to accept non-HP cartridges again. The firmware is optional and it removes the dynamic security feature that was blocking third party cartridges.
How Do I Update?
Head over to the HP software and driver page, search for your printer model and you should be able to download the firmware but make sure it’s the right one. The first update that appears is marked as important but this is actually the update that stops the use of non-HP cartridges. You need to dig a little deeper and click on the firmware tab below this (or click on the pop up message on the right hand side if you get this) to get to the actual update you need.