Xerox named a Managed Workflow Services leader

Xerox has been recognised as a leader in the IDC MarketScape: Managed Workflow Services Hardcopy 2015 Vendor Assessment.

This new report focuses on the Managed Workflow Service (MWS) market, which the analyst firm defines as a set of services that automate and optimise vertical and horizontal document-intensive workflows and business processes.

Xerox’s Workflow Automation offerings help users avoid document management bottlenecks and inefficiencies. The manufacturer have continued to bolster its industry and cross-industry offerings with the announcement of Workflow Automation solutions for the insurance industry and HR departments, two areas of business with data-intensive workflows.

Additionally, new releases of Xerox Digital Alternatives and Xerox DocuShare personal productivity solutions, which we have covered here, improve office efficiency by automating document processing. This alleviates employees of the time-consuming, manual processes like sharing, annotating, storing and securing documents and data.

The report cites Xerox as the only vendor that has a dedicated organisation focused on workflow automation solutions and services. Established in 2014, Workflow Automation Services works in partnership with Xerox’s document outsourcing teams – including both managed print and document services and centralised print services – as well as its business process outsourcing (BPO) organisation.

“Managed workflow services bring wide-reaching benefits to an enterprise, far beyond just reducing print and saving money,” said Mike Feldman, president, Large Enterprise Operations, Xerox.

“Automating process-laden workflows improves employee productivity, enhances document and data security and helps meet sustainability goals.”

This IDC MarketScape report reflects Xerox’s leadership commitment to improving the flow of work in businesses, including automating everyday business processes to drive workplace productivity and profitability.