Printerbase News Blog
Advice

Why won’t my printer print photos?

With so many fantastic photo printers now available exclusively for home and small office use, many people are now opting to invest in their own machine and consumables as opposed to going into photo stores and counters to get their images processed.

Photo printing is becoming a lot less expensive, and as improvements and developments continue to be made, high quality photo printers are becoming increasingly inexpensive to buy and run. However, what some people don’t realise is that some machines aren’t designed to print photographs, and so the quality of output they are attaining is disappointing.

At Printerbase, our customers ask us a lot of questions about printing, and one of the most frequently asked questions is: ‘why won’t my printer print photos?’ Whilst there is no clear-cut answer to this question, there are several reasons as to why your printer won’t print photos, and we are going to share those reasons with you in this blog post.

Connectivity issues

One of the main reasons why a printer may not be printing the photos you have asked it to is because the machine is not connected up properly. This may sound simple, but a lot of the time, when we speak to customers and trouble-shoot such issues, the most common reason for the problem they are facing is to do with the machine and whether or not it is properly connected. In order to ensure that you don’t experience any difficulty or issues in this regard, always make sure that everything is wired up correctly as per the instruction manual that came with your machine. otherwise, you may find yourself making the classic error of clicking ‘print’ twenty times or more. Avoiding a lot of waste and a lot of frustration by triple-checking anything before you hit that button!

Your printer is not suitable for photo printing

I did touch on this earlier, but one of the most common issues when it comes to home photo printing is that the machine in which you are using has not been designed to print photos, and is therefore unsuitable for such print jobs. If you are interested in printing photos from the comfort of your own home, please ensure that the machine you are buying has been designed to perform such tasks. Many customers wonder why their standard home office laser printer won’t print their family holiday snaps, and the simple reason for this is that the machine hasn’t been designed to do so. At Printerbase, we have a selection of highly affordable, great quality photo printers perfect for your home.

Program or software issues

And finally, your printer may not be printing all those beautiful photos because there’s an issue with the program or software that you’re using. If you are concerned about the program or software you are using, try clicking into any ‘help’ or ‘troubleshoot’ options available to you. Alternatively, give your software provider a call to query the issue with them.

Get in touch and share!

We hope that you found this blog post useful. If you are trying to print photos from your home and are still experiencing issues, please do not hesitate to give us a call on 0161 308 5800 – our friendly customer service advisors are always happy to help.

Alternatively, if you enjoyed this news post, please feel free to share it with your friends, family and work colleagues on Facebook and/or Twitter now!

Happy photo printing,

The Printerbase Team

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10 comments

Roberta 16 February 2022 at 4:25 pm

I have printed photos on photo paper many times on this printer. Now it jams when I try to use photo paper or card stock, both of which I used successfully in the past. These papers now get stuck and wont feed through and no print shows up on them. I have checked and re-checked to try to figure out why this is happening but have not found a solution. Any suggestions would be appreciated.

Reply
Adam Whitehead 23 February 2022 at 1:12 pm

Hi Roberta

This sounds like the media you’re using is too thick to be accepted in the printer, do you know the GSM you’re using?

Thank you
The Printerbase Team

Reply
Ketan patel 21 May 2022 at 8:50 am

I just bought my printer a month ago from printer base. It prints text and writing perfectly, but when I tried to print my son’s science project pictures, they come out all wrong. They looked like pictures that printed well and then you drop water drops on them let them dry and what you get is a picture that has colours mixed up. That’s the quality this printer prints.its so awful. The printer details are BROTHER HL-L3230CDW A4 COLOUR LED LASER PRINTERSKU: 102794

Reply
Adam Whitehead 4 October 2022 at 4:58 pm

Hi Ketan

Thank you for getting in touch, I’m sorry to hear you’re having issues with the print quality of your Brother printer.
From the information provided, I can’t find a fix to your issue currently. Are you using Genuine Brother toner cartridges?

Thank you
The Printerbase Team

Reply
J clements 22 May 2022 at 6:33 pm

Why does my printer not print photos now, which it always did . Jackie Clements.

Reply
Emmanuel Myers 24 May 2022 at 1:34 pm

Hi Jacqueline,

Thanks for reaching out.

Just a few questions so we can help you.

1. What is your printer model and how is connected ?
2. Are you trying to print from a PC or mobile ?
3. Is there an error message displayed when the printing fails ?
4. Has there been any changes or upgrades on any of your devices prior to the issue ?

Thank you
The Printerbase Team

Reply
Jacqueline Clements 28 May 2022 at 12:39 pm

1 Canon mg 3050
2 PC
3 NO
4 NO

Reply
Emmanuel Myers 6 June 2022 at 10:21 am

Hi Jacqueline,

Thanks for the reply. I will suggest you go through printer setup again. Are you able to print normal documents at all ?

Please find a link to the Canon MG3050 support page below, which should have the latest drivers, software, Apps, Firmware and other help topics relating to your printer.

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg3050.html?type=drivers&language=&os=windows%2010%20(64-bit)

I have noticed there is a firmware update for you printer on there dated October 2021. Hopefully a new setup with the latest drivers and firmware update should get you printing again.

I hope this helps, but please let us know if you need further help after this.

Thank you
The Printerbase Team

Reply
Brenda 10 April 2023 at 7:32 pm

Had one printer it just stopped printing photos thought there was a problem went and brought another printer same problem won’t print photos on photo paper. Tried different devices. No error messages etc. Just will say print done I been able to print before now nothing just can print text etc but no photos on either printer and I tried on different devices

Reply
Adam Whitehead 11 April 2023 at 9:48 am

Hi Brenda

Thank you for your comment.
This issue sounds like it could be one of many things, including the file itself.
To understand this issue, we would need more information, we can be contacted on: 0160 308 5800 and give more detailed advice!

Thank you
Adam
The Printerbase Team

Reply

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