When buying a printer, peace of mind is just as important as performance. That’s why Xerox offers added protection through its Free Extended Warranty Program, a warranty that’s designed to give customers long-term confidence in their purchase. While Xerox officially refers to it as the Free Extended Warranty Program, we like to call it the “Xerox Free 5 Years Extended Warranty” to highlight its key benefit: up to five years of coverage at no extra cost.
In this blog post, we’ll explain exactly what this warranty includes, who’s eligible, how to register, and why it’s one of the best free perks available in the printer market today.
What Is The Xerox Free 5 Year Extended Warranty?
The Xerox Free 5 Years Extended Warranty offers a way to extend your Xerox printer’s warranty for free, up to a maximum of 5 years, by purchasing a full set of genuine Xerox toner cartridges within a specific timeframe. To qualify, you need to buy a full set of eligible Xerox toner cartridges (CMYK for colour devices, black for mono) within the last 6 months of your existing warranty. After purchase, you can register for a free one-year warranty extension. This process can be repeated annually for up to 4 years, provided you continue to purchase genuine Xerox supplies.
How Does the Xerox Free 5 Year Extended Warranty Work?
To take advantage of Xerox’s Free 5 Year Extended Warranty, you’ll need to follow a few simple steps and make sure you’re using only Genuine Xerox Toner. One key thing to remember: you must purchase a complete CMYK set (Cyan, Magenta, Yellow, and Black). Partial sets or mixing colours won’t qualify.
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Purchase a Full Set of Genuine Xerox Toner
Buy a complete CMYK toner set within the final six months of your printer’s existing warranty. -
Register Your Warranty Extension
Register your warranty to claim your free 12-month extension online before your current warranty expires. Be sure to keep your registration confirmation and contact number safe. Details on the claiming process will be explained below -
Repeat Annually to Stay Protected
Continue purchasing full sets of Genuine Xerox Toner each year, and renew your warranty annually—up to four times. This keeps your printer covered for up to five years in total.
How to Claim Your Xerox Warranty Extension
Claiming your Xerox Free 5 Year Extended Warranty is quick and straightforward. Just follow these steps:
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Go to the Xerox Free Extended Warranty Program website.
This is where all warranty extension claims are submitted. -
Click on “Claim Online” or the link that says “Free Extended Warranty claims are made here.”
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Sign in or create a Xerox account.
If you don’t already have an account, you’ll need to register one. -
Select your printer model.
Choose the printer you’re extending the warranty for from the list. -
Complete the form with the required details and click “Submit.”
Important:
The end user will need to upload proof of purchase for the qualifying toner set. An invoice showing the full set of Genuine Xerox CMYK toner will be accepted for this purpose.
What Models Are Included?
| Colour Printer | Colour All-In-Ones | Mono Print Only | Mono All-In-Ones |
|---|---|---|---|
| C230 | C235 | B410 | B305DN |
| C410 | C415 | B410DN | B315DN |
| C7000N | C625 | B415 |
Verdict
For a long-lasting printer, it’s important to understand the Xerox Free 5 Year Extended Warranty, which ensures quick, reliable and simple cover in the event of a printer issue. From what it covers to how to claim it, and which models are eligible, having this information will help you protect your device. Whether you’re printing from home, working remotely, or managing a business, knowing your options for extended cover ensures you’re prepared for the long term.
Need Help or More Information ?
If you need any further help or more information, reach out to us by leaving a comment below or through one of the many ways on our Contact Us page.
Alternatively you can contact us by Phone on 0800 170 7234 and 0161 308 5800 or by Live Chat on our main Website Monday to Friday and our team will be happy to help or answer with any questions you might have.
You can also find all the various ways to connect with Us at the bottom of this page. Please share this post if you found it helpful.
Frequently Asked Questions
The Xerox Free Extended Warranty Program offers customers up to 5 years of warranty at no additional cost, provided they buy and register a set of Genuine Xerox CMYK toner every 12 months
To qualify, you need to purchase a set of Genuine Xerox CMYK toner within the final 6 months of your printer’s existing warranty and register them; this will extend your cover by 12 months, and can be repeated up to 4 times
Yes, registration is required after purchasing your printer. This needs to be complete within 60 days to get the free warranty
Yes. You need Genuine Xerox toners to extend your warranty
