Tag Archives: photo printing

Why won’t my printer print photos?

With so many fantastic photo printers now available exclusively for home and small office use, many people are now opting to invest in their own machine and consumables as opposed to going into photo stores and counters to get their images processed.

Photo printing is becoming a lot less expensive, and as improvements and developments continue to be made, high quality photo printers are becoming increasingly inexpensive to buy and run. However, what some people don’t realise is that some machines aren’t designed to print photographs, and so the quality of output they are attaining is disappointing.

At Printerbase, our customers ask us a lot of questions about printing, and one of the most frequently asked questions is: ‘why won’t my printer print photos?’ Whilst there is no clear-cut answer to this question, there are several reasons as to why your printer won’t print photos, and we are going to share those reasons with you in this blog post.

Connectivity issues

One of the main reasons why a printer may not be printing the photos you have asked it to is because the machine is not connected up properly. This may sound simple, but a lot of the time, when we speak to customers and trouble-shoot such issues, the most common reason for the problem they are facing is to do with the machine and whether or not it is properly connected. In order to ensure that you don’t experience any difficulty or issues in this regard, always make sure that everything is wired up correctly as per the instruction manual that came with your machine. otherwise, you may find yourself making the classic error of clicking ‘print’ twenty times or more. Avoiding a lot of waste and a lot of frustration by triple-checking anything before you hit that button!

Your machine is not suitable for photo printing

I did touch on this earlier, but one of the most common issues when it comes to home photo printing is that the machine in which you are using has not been designed to print photos, and is therefore unsuitable for such print jobs. If you are interested in printing photos from the comfort of your own home, please ensure that the machine you are buying has been designed to perform such tasks. Many customers wonder why their standard home office laser printer won’t print their family holiday snaps, and the simple reason for this is that the machine hasn’t been designed to do so. At Printerbase, we have a selection of highly affordable, great quality photo printers perfect for your home. You can view these now by clicking here.

Program or software issues

And finally, your printer may not be printing all those beautiful photos because there’s an issue with the program or software that you’re using. If you are concerned about the program or software you are using, try clicking into any ‘help’ or ‘troubleshoot’ options available to you. Alternatively, give your software provider a call to query the issue with them.

Get in touch and share!

We hope that you found this blog post useful. If you are trying to print photos from your home and are still experiencing issues, please do not hesitate to give us a call on 0800 170 7234 – our friendly customer service advisors are always happy to help.

Alternatively, if you enjoyed this news post, please feel free to share it with your friends, family and work colleagues on Facebook and/or Twitter now!

Happy photo printing,

The Printerbase Team

Photo Printing on the Go

Our newsletter often extols the virtues of professional photo printers and they remain the best option for anyone looking to produce display quality photos and artwork. But what If you don’t want the inconvenience of busting out your A2 photo printer and firing up photoshop to print that 6×4 photo you just took? The answer could well be compact photo printers that help you with photo printing on the go.

Compact Photo Printers

Unlike standard desktop photo printers, Compact photo printers are devices that can print photo’s without the need to connect them to a PC (although you can still do this on most models). Unlike a standard inkjet machine, these devices use a different printing method and print only onto predefined paper sizes (6×4, postcard, 2×3 depending on the model).

Devices such as the Canon Selphy range of machines use a Dye-sub printing method that involves ink being vaporised from a film roll onto the sheet of paper. The resultant print shares a similarity to the type of prints you would expect when you used to have a film developed at a photo lab before the digital camera revolution.

The key benefit of a compact photo printer is in its ease of use. You can print from a computer directly, straight from a memory card or even using use the Wi-Fi to print directly from your Apple or Android smartphone – making it simple to snap a photo and have a hard copy within seconds.

Another key addition to the compact range of machines is HP’s Sprocket printer, which is essentially a polaroid camera for the selfie age. Capable of printing onto 2×3 card sized photo papers, the sprocket is designed to fit in your pocket so you can take it anywhere. It can be linked up to a variety of mobile devices and using the HP app, allow you to instantly print photos onto card-sized photo stickers. See the video here.

HP Sprocket

Sprocket uses ZINK technology (Zero Ink), a completely new printing method where the paper itself contains the ink required to produce the photo. Much like dye-sub printing, the resulting output is excellent quality, durable and water resistant.

Whether you are looking to compliment your professional photo printer or are looking for a hassle-free way to quickly print snaps, compact photo printers are definitely worth a look.

What is Print resolution?

When looking for a new printer, print resolution is often near the top of the list of attributes that people consider, but, what exactly is print resolution and how much does it really matter when choosing a printer?

Resolution, in terms of print, is a measure of the number of dots that a device can put in one square inch of page space. Print resolution is referred to by a horizontal and vertical measurement often portrayed in this fashion – 600 x 600dpi.

The first number generally denotes the number of horizontal dots and the second the number of vertical dots. On an inkjet machine, the horizontal resolution is determined by the number of dots the print head can put down on each pass and the vertical is determined by the ‘stepping’ of the page through the machine.

Print resolutions vary significantly depending on the type of machine and its intended function. Printers for general office use will not usually offer a resolution higher than 1200 x 1200dpi whereas specialised devices, particularly inkjets can produce resolutions up to 9600 x 2400.

Epson SC-P600

So, why the big difference in print resolution?

It’s essentially down to the intended application and how the output will be viewed. For text and general office documents a resolution of 600 x 600 or 1200 x 1200 is adequate as this gives definition that is easy to read, especially when it would generally only be viewed at arm’s length.

Photos, graphics and artworks on the other hand tend to come in for much closer scrutiny than general office work. When viewing images close-up, a lower print resolution would lead to the individual dots being more visible at this distance and as a result make the image appear ‘grainy’. At higher resolutions, this affect is diminished as the size and quantity of dots gives the illusion of a solid and smoother image.

The current Epson range of A3 professional photo printers offer a resolution of 5760 x 1440dpi and their Canon equivalents offer a resolution of 4800 X 2400dpi making them ideal for all photographic applications. A2 photographic printers and large format devices tend to offer slightly lower resolutions (2400 x 1200dpi or 2880 x 1440dpi) – whilst this may seem counterintuitive it is again a result of intended use. A2 size and larger prints tend to be for display purposes and are often in the form of posters or artworks. As these would be viewed at much greater distances than standard photographs the resolution can be lower, whilst still giving the same smooth and detailed effect.

Print resolution is an important factor to consider when choosing a printer but thought should also be given to the intended application. For producing large wall mountable prints then look for A2 or large format machines with 10 or 12 ink colour sets.

Mountable Wall Print

A4 machines can produce good quality album sized photos, but if you want the best results for images being viewed close-up then look to desktop A3+ professional photo devices that have excellent resolution and large colour sets of ink for maximum vibrancy.

If you enjoyed this news post, why not share it on Facebook and/or Twitter with your friends, family and work colleagues? Alternatively, to view our full selection of photo printers, simply click here now.

How to Print Black and White Photos

Monochrome photo printing – not simply black and white.

Producing professional quality monochrome photos is not as straightforward as you might expect. Whilst most desktop photo printers will quite easily replicate a decent colour image, they can fall short when it comes to the reproduction of black and white photos.

Photo prints of black and white photos

Why is this the case?

A standard photo printer will usually contain four inks – cyan, magenta and yellow (CMY) for creating colour aspects of a print and a solitary black ink for creating all the grey and black shades. Those devices that have two black inks as standard generally have one for use with matte papers and a second one used for gloss papers  – these are not used in conjunction with one another on a single print.

So, why is this a problem?

The key to a good monochrome photograph is in the tonal gradations of shading, if using just one ink to create all the shades of grey there are some inherent problems. The amount of grey your eyes perceive is determined by the balance between black dots and white space on the printed page. This means that to create certain shades, you need to increase the amount of white space on the page, which can lead to the image looking grainy.

The alternative is to print an image using composite black which is made up of black ink as well as the CMY inks used together. This allows the machine to create more shades and maintain a good resolution of print. The downside to this process though is that it can make your black and white prints appear to have a magenta or green hue to them – which is a common problem on four colour models when printing greys.

What’s the solution?

There are a variety of ways to adjust the settings to improve colour cast on your black and white images that include trying different colour profiles, using a software RIP or even amending the original print in your photo editing software. Ultimately though, the best way to produce good quality black and white prints is to invest in a device with multiple black and grey inks.

By having a variety of grey shades in the device, you can produce a diverse range of shades without compromising on resolution. With much smaller differences in tone between grey and light grey inks for example, than between standard black and the white on the page, the transition in tones is much smoother making for a more realistic black and white image.

The added advantage of multiple grey and black shades is that you rely much less on the colours in your device to help create shades, meaning that magenta or green hues are also much less common.

For the best black and white photo reproduction, we would recommend the Canon Pro 1, Pro 1000 or Epson SC-P800 models that all make use of at least three grey/black shades to bring out the best in your black and white photos.

Epson SureColor SC-P800


Advantages of a Pro-Photo printer

When it comes to printing photos or artwork, you might wonder what the advantages are for investing in a Professional photo printer over any number of desktop inkjet machines. Do you need one of these high-end printers? How will it ultimately help the quality of your photos?

Whilst there are often similarities between the features available and functions they offer, professional photo printers can offer several distinct advantages – especially if you’re serious about printing high-quality photos regardless of if it’s for home-based house projects or professional display prints.


Almost certainly the key factor that should encourage you to invest in a Pro model. Professional devices such as the Canon Pro series or Epson SC-P range use multi-ink systems that consist of up to 12 coloured inks. Inkjets may offer a high-quality photo output in general but the ink sets of professional photo printers offer a much wider colour palette than the standard 4 colours used in a desktop inkjet, making for much more accurate colour reproduction that brings life and vibrancy to your images.

Epson SC-P400

Heavy Media Support

Another key element in the favour of Pro-machines is the range and type of media on which they can print. These printers aren’t limited to just standard weight photo papers and they support all finishes of media including Matt, Gloss, Lustre, Satin, Fine Art paper and in some cases even canvas. This versatility makes them not only suitable for photo-realistic output, but also allows the use of thicker card-stocks. This is ideal for craft applications such as creating custom stationery, wedding invitations and other artworks.

Banner Printing

These printers are also perfect for producing excellent quality panoramic images with cut sheet printing up to 17”” in length, in particular on Canon pro models (22” on pro-1000) and the ability to print on roll media with the Epson SC-P series.

Canon imagePROGRAF Pro-1000 Photographic Printer

Direct Disc Print

A feature found on several desktop inkjets, but also available on some Professional photo models (Canon Pro 100S, Pro 10S, Pro 1 and Epson SC-P400 and SC-P600). This is a great way for photographers to customise the discs that contain the digital originals sent out by their customers.

Mobile Support

This isn’t a feature exclusive to Professional level printers, but it’s an ever-increasing necessity for users. Supported on all Canon and Epson Wi-Fi enabled professional printers, you can now print using a host of mobile devices.

Use Airprint from your iPhone to instantly print photos to your printer or even send a photo via Google Cloud Print directly to the printer from wherever you happen to be at the time!

Whether you are an ambitious amateur looking to upgrade your printer, a professional looking to gain even more control over your print workflow or a home-based craft enthusiast – these professional photo printers are perfect for a range of needs.

View our full range of professional photo printers and photo media.